Warranty Policy

• 12-month standard warranty from delivery date covering manufacturing defects
• Lifetime technical support via phone, email, and remote assistance
• Free replacement for confirmed manufacturing defects during warranty period
• Extended warranty options available for critical applications
• Warranty does not cover damage from misuse, improper installation, or normal wear

Repair Service

We provide professional repair services for out-of-warranty products and damage not covered by warranty. Our certified technicians use genuine parts and follow strict quality control procedures. Typical repair turnaround is 5-7 business days. Contact us for a repair quote including shipping instructions.

• Factory-certified repair technicians
• Genuine replacement parts guaranteed
• Performance testing after repair
• 90-day warranty on repaired units

Return & Exchange

We accept returns within 30 days if the product doesn't meet specifications or was shipped incorrectly. Products must be unused and in original packaging. Custom-made products are non-returnable unless defective. Contact our customer service to initiate a return and obtain an RMA number before shipping.

• 30-day return window for standard products
• RMA number required for all returns
• Customer responsible for return shipping unless our error
• Refund processed within 5 business days of receipt